FAQ

We at Portobello are passionate about our products and we hope that our customers get as much enjoyment out of them as we do. We strive to provide the best possible customer experience from your first visit right the way through to product aftercare ensuring we are able to answer any queries you may have about our products.

We are always looking for feedback and suggestions about all areas of our site so if you spot anything you think can be improved or something you love please let us know.

We are proud of the positive feedback we have received from customers and want to share some of these comments with you:

"Prompt service, lovely cups , well wrapped secure delivery recieved.Service from Portobello was quick and efficient" - Denise Mollard - July 2015

"Order placed early evening Th 9/7 - Dispatched Fri 10/7 - Delivered Sat 11/7 + Great price & delivery cost = Fantastic service & I would rate rate seller with 6 stars for their commitment to Customer Service ! - RECOMMEND SELLER" - Mr D R Reed - July 2015

"Lovely product, just what I was looking for, very delicate but robust and the design is beautiful. These are mug sized cups so great if you like a large cuppa. Good seller, beautiful product and well packaged. Speedy delivery. would recommend seller." - Sally Reid - July 2015

Our dedicated customer services team are ready to answer any of your questions about our products or our website and you can write, email or give us a call at the below details:

Customer Support Helpline: 0161 934 2268 - lines are open 9.00am to 5.00pm Monday to Friday

Support email: customerservice@portobellomugs.com

Address: Portobello, Manor Mill, Victoria Street, Chadderton, OL9 0DD

Portobello By Inspire

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